Refund Policy

Effective date: December 25, 2025

Guarantee Summary: We offer a 60-day money-back guarantee. If you're not satisfied with The Sports Analytics Fundamentals Guide for any reason, you can request a full refund within 60 days of purchase.

1. How to Request a Refund

To request a refund, you have two options:

Option 1: Email xglobalcontact@gmail.com with the subject "Refund Request" and include your purchase email and order number.
Option 2: Use the automatic refund link provided in your Digistore24 purchase receipt.

We will process your request within 2-5 business days.

2. Refund Eligibility

You are eligible for a full refund if:

You request within 60 days of purchase date
You purchased the product directly through our website
You provide purchase email and/or order number

3. What's Covered

Our refund guarantee covers:

Dissatisfaction with educational content
Technical issues that could not be resolved
Product did not meet expectations
Any other reason within the 60-day period

No questions asked. If you're not happy, you get your money back.

4. What's Not Covered

Refunds will NOT be provided for:

Requests made after the 60-day period
Purchases made through unauthorized third-party platforms
Chargebacks or disputes without first contacting our support

5. Digital Access After Refund

After a refund is processed, access to the product's digital files will be revoked. You must delete all downloaded copies of the material.

6. Processing Time

Refunds are processed through Digistore24:

Approval: 2-5 business days
Digistore24 processing: 3-5 additional business days
Bank/card reflection: 5-10 business days (depending on your financial institution)

Total time may be up to 20 business days in some cases.

7. Chargeback Policy

If you initiate a chargeback or payment dispute without first contacting our support, you will lose eligibility for future refunds and may be banned from future purchases.

Please always contact us first. We're committed to resolving any issues.

8. EU/UK Consumer Rights

If you are an EU or UK-based consumer, you have the legal right to withdraw from your purchase within 14 days without providing any reason.

Our 60-day guarantee exceeds this legal requirement, giving you even more time to evaluate the product.

9. Contact Information

For refund requests or questions about this policy:

Email: xglobalcontact@gmail.com

Website: www.betwizard.online

10. About Digistore24

Digistore24 is our authorized payment processor and manages all financial transactions. All refund requests are processed through Digistore24's system in accordance with their terms and conditions.

For more information about Digistore24: www.digistore24.com

Our Commitment: We want you to be 100% satisfied with your purchase. If you have any issues or questions before requesting a refund, please contact us. We're here to help and can often resolve problems quickly.